Terms of Use

By accessing or using mockMD ("the Service"), you agree to be bound by these Terms of Use. If you do not agree to these terms, you may not access or use the Service. We reserve the right to update these terms at any time, and your continued use of the Service following any changes constitutes acceptance of those changes.

mockMD is an AI-powered medical examination simulation platform designed for Objective Structured Clinical Examination (OSCE) preparation. The Service provides voice-based practice sessions with AI-generated patient characters across multiple clinical domains. The Service is intended solely as an educational and practice tool. It does not provide medical advice, diagnosis, or treatment recommendations. All clinical scenarios, patient responses, and feedback are generated by artificial intelligence for training purposes only.

To use the Service, you must: • Be at least 18 years of age • Be a medical student, healthcare professional, or individual preparing for clinical examinations • Create an account with accurate and complete information • Maintain the security of your account credentials You are responsible for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

mockMD offers paid subscription plans (Starter, Pro, and Max) with varying features and session limits. By subscribing, you agree to: • Pay the applicable subscription fees as displayed at the time of purchase • Automatic renewal at the end of each billing cycle unless cancelled before the renewal date • Payments are processed securely through Paystack Cancellation takes effect at the end of your current billing period. You will retain access to paid features until your current period expires. We do not offer prorated refunds for partial billing periods. Study Group plans are subject to additional terms regarding seat allocation and group administration.

When using the Service, you agree not to: • Share your account credentials with others or allow multiple people to use a single account • Attempt to circumvent session limits, feature restrictions, or other platform safeguards • Use the Service for any purpose other than legitimate examination preparation and medical education • Record, redistribute, or commercially exploit content generated by the Service • Attempt to reverse-engineer, decompile, or extract the underlying AI models or proprietary systems • Use automated scripts, bots, or other tools to interact with the Service • Transmit any harmful, abusive, or unlawful content through the platform Each account is limited to one active session at a time. Starting a new session will automatically end any existing active session.

All content, features, and functionality of mockMD — including but not limited to clinical scenarios, AI models, user interface design, branding, and software code — are the exclusive property of mockMD and are protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable licence to use the Service for personal educational purposes. This licence does not extend to any commercial use, redistribution, or derivative works. Session transcripts and feedback generated during your use of the Service are provided for your personal study purposes only.

This is the most important section of these terms. mockMD is a practice and preparation tool only. The AI-generated patient interactions, clinical scenarios, and feedback provided by the Service: • Do NOT constitute medical advice, diagnosis, or treatment • Should NOT be relied upon for clinical decision-making in real patient care • May contain inaccuracies, as AI-generated content is not infallible • Are designed to simulate examination conditions, not replace clinical training or supervision The grading and feedback provided (including history-taking assessment, management evaluation, and interpersonal skills scoring) are AI-generated approximations intended to guide your study. They do not represent official examination scores or clinical competency assessments. Always defer to qualified medical professionals, official examination bodies, and accredited training programmes for clinical guidance and examination standards.

To the maximum extent permitted by applicable law, mockMD and its operators shall not be liable for: • Any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service • Any loss or damage resulting from reliance on AI-generated content, feedback, or scores • Any examination outcomes, clinical decisions, or professional consequences related to your use of the Service • Service interruptions, data loss, or technical failures Our total liability to you for any claims arising from or related to your use of the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim. The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We may suspend or terminate your access to the Service at any time, with or without cause, including but not limited to violations of these Terms of Use or suspected fraudulent activity. Upon termination: • Your right to access the Service ceases immediately • Any remaining subscription period is forfeited if termination is due to a violation of these terms • We may delete your account data in accordance with our Privacy Policy You may terminate your account at any time by cancelling your subscription and contacting us to request account deletion.

We reserve the right to modify these Terms of Use at any time. When we make material changes, we will: • Update the "Last updated" date at the top of this page • Notify registered users via email where appropriate • Provide reasonable notice before changes take effect Your continued use of the Service after any changes constitutes acceptance of the updated terms. If you do not agree with the changes, you should discontinue use of the Service and cancel your subscription.

If you have questions about these Terms of Use, please contact us at: Email: support@mockmd.co